Getting Started

How GPs Add Home Visits to Their Practice Without Disrupting Their Schedule

You do not have to leave your clinic to try home visits. Here is how GPs can add them around existing work, with the sources for each step.

The common concern: will it be disruptive?

You choose when you are available, so home visits can sit in gaps around clinic sessions (source: how it works). There is no minimum number of sessions.

Starting small

Because membership does not begin until your first booking is confirmed, and the signup fee comes off that first invoice, you can test with a few visits (source: how it works).

Setting up your service area

Plans differ by number of suburb zones: Associate covers 2, Active covers 6 and Premium is unlimited (pricing). Tight service areas reduce travel between visits.

Documentation, billing and compliance

Keep contemporaneous notes. C.A.L.L.S lets you enter notes during or after a visit and generates a patient summary (how it works). Home visits are claimable under Medicare attendance items such as item 37, and your indemnity must cover all aspects of practice. See our Medicare billing guide.

How payment works

Payment is released once you have completed the required paperwork and your patient has confirmed the visit is complete. Ask your patient to tick the confirmation box on their dashboard before you leave, so there is nothing to chase later. Weekly settlement lands every Tuesday (source: how it works).

When home visiting becomes your main practice

Active and Premium plans add more zones and tools such as priority matching and Medicare billing tools (pricing). See what clinic owners charge GPs for a cost comparison.